Leadership

Doug has an extensive background in operations management and process improvement with over 25 years’ experience in manufacturing, healthcare, compliance, and customer service organizations.

He has helped organizations design, implement, and re-engineer processes to reduce waste, increase productivity, decrease costs, improve quality, and minimize risks associated with critical processes.

Doug’s comprehensive approach to driving success through standardizing and documenting processes, creating standard operating procedures and policies to aid in training and development, and aligning technology solutions that meet the needs of the business has proved to deliver success and drive results.